Privacy Policy

Who we are

Accura Aesthetic Medical Center (“Accura”, “we”) provides dermatology, aesthetic, laser and plastic surgery services in Abu Dhabi. This policy explains how we collect, use and protect your personal data when you use this website.

Data we collect

When you submit a consultation, booking or contact form: your name, mobile number, email (optional), preferred branch, treatment or interest, requested appointment time and any note you write.

Automatically: technical data such as device, browser, pages visited and traffic source, through cookies and only after you consent.

We do not ask for medical information through website forms. Please do not enter sensitive health data; your condition is discussed with the doctor at the clinic.

How we use your data

To contact you to confirm an appointment or answer your enquiry.

To send booking confirmations, reminders and follow-ups.

To improve the website and measure advertising performance (with your consent).

To meet legal requirements.

Legal basis and consent

We process your data based on your consent and on what is needed to provide the service you requested, in line with the laws applicable in the United Arab Emirates, including the Personal Data Protection Law. You may withdraw your consent at any time.

Sharing

We do not sell your data. We may share it with service providers acting on our behalf (hosting, email, analytics) under confidentiality and security obligations, or with authorities where legally required.

Cookies

We use cookies to analyse visits and measure advertising. They are enabled only after you consent, and you can change your choice at any time. See our Cookie Policy for details.

Patient photos and testimonials

We never publish patient photos (before/after) or testimonials without prior written consent, which can be withdrawn on request.

Retention

We keep form data for as long as needed to provide the service, follow up and meet legal obligations, and then delete or anonymise it.

Security

We apply reasonable technical and organisational measures, including encrypted connections (HTTPS), restricted access for authorised staff and regular backups.

Your rights

You may request access to, correction or deletion of your data, or object to its processing, by contacting us using the details below.

Children

This website is not directed at people under 18. Bookings for minors must be made by a parent or guardian.

Changes

We may update this policy from time to time; the last-updated date is shown at the bottom of the page.

Contact us

For any privacy question: [email protected] or +971 2 550 5078.